TRAINING COURSE ON EMOTIONAL INTELLIGENCE FOR PROJECT LEADERS

Introduction

In today’s complex project environments, technical skills alone are not enough—effective leadership requires emotional intelligence. The Training Course on Emotional Intelligence for Project Leaders equips professionals with the ability to manage emotions, navigate team dynamics, and build strong stakeholder relationships. This course strengthens leadership impact through self-awareness, empathy, and communication mastery.

Participants gain practical tools to lead with confidence, resolve conflict, and inspire high-performing teams—all essential skills for delivering successful projects in high-pressure environments.

Target Audience

• Project Managers and Team Leaders
• Program and Portfolio Managers
• PMO Officers and Scrum Masters
• Change and Transformation Leaders
• Human Resource and Talent Managers
• Technical Leads and Engineers
• Professionals seeking to enhance leadership presence

Duration

5 Days

Course Objectives

1. Understand the core principles of emotional intelligence (EQ)
2. Develop self-awareness and emotional regulation techniques
3. Enhance communication and interpersonal relationships
4. Recognize and manage emotional triggers in high-stress scenarios
5. Build empathy and trust within project teams
6. Navigate conflict and resistance with emotional agility
7. Motivate and influence diverse stakeholders
8. Create emotionally intelligent project cultures

Course Content

Module 1: Foundations of Emotional Intelligence

• The science behind emotional intelligence
• EQ vs IQ in leadership performance
• Components of emotional intelligence (Goleman model)
• Benefits of EQ in project settings
• Assessing your own EQ baseline

Module 2: Self-Awareness and Self-Regulation

• Identifying emotional patterns and biases
• Practicing mindfulness in decision-making
• Strategies for managing stress and pressure
• Cultivating patience and adaptability
• Emotional triggers and how to respond

Module 3: Social Awareness and Empathy

• Understanding team member perspectives
• Reading emotional cues in meetings and conversations
• Building rapport and psychological safety
• Responding to team needs with empathy
• Cultural sensitivity in global projects

Module 4: Relationship Management in Projects

• Communicating with clarity and compassion
• Influencing without authority
• Leading with trust and transparency
• Managing up, down, and across project structures
• Sustaining engagement over project cycles

Module 5: Building High-EQ Project Teams

• Fostering collaboration and resilience
• Conflict resolution using EQ frameworks
• Coaching and feedback for emotional growth
• Leading diverse, remote, and cross-functional teams
• Creating a people-first leadership culture

General remarks

• Customizable courses are available to address the specific needs of your organization.
• The participant must be conversant in English
• Participants who successfully complete this course will receive a certificate of completion from Lenol Development Center.
• The course fee for onsite training includes facilitation training materials, tea break and lunch.
• Accommodation and airport pick up are made upon request
• For any inquiries reach us through info@lenoldevelopmentcenter.com or +254 710 314 746
• Payment should be made to our bank